Privacy policy

Store: Orbexan
Address: Alzeyer Straße 66, 67549 Worms, Germany
Email: contact@orbexan.com
Phone: +496005406727
Full Name: Sevdi Bagli

At Orbexan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you browse our website or place an order.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information:

  • Name, billing and shipping address, phone number, and email address
  • Payment details (processed securely through trusted third-party providers)

Technical Information:

  • IP address, browser type, device information, and time zone
  • Data collected through cookies, pixels, and similar technologies to improve your experience

Order Information:

  • Details about your purchases, order history, and communication preferences

2. How We Use Your Information

Your information is used to:

  • Process, prepare, and deliver your orders
  • Communicate with you regarding orders, shipping updates, and support requests
  • Improve our products, services, and website experience
  • Detect and prevent fraud or unauthorized activity
  • Send promotional communications if you have opted in

3. Data Storage and Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
All payment transactions are processed through secure, encrypted systems. Orbexan does not store credit card details.

4. Cookies

Our website uses cookies to enhance functionality, analyze site performance, and personalize content.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

5. Third-Party Services

We share limited information with trusted third parties who assist in operating our store, including:

  • Payment processors for secure transactions
  • Shipping partners to deliver your orders
  • Analytics providers to improve website performance

These partners receive only the data necessary to perform their services and are required to protect your information in compliance with applicable laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or operational requirements.

7. Your Rights (EU / GDPR)

If you are located in the European Union, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Request data portability or object to certain processing activities

To exercise your rights, please contact us at contact@orbexan.com.

8. Email Marketing

If you subscribe to our newsletter, we may send promotional emails about products, offers, or store updates. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The most recent version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
contact@orbexan.com